Privacy
Policy
GENERAL
Chanje Energy, Inc. (“Chanje” or “we” or “us” or
“our”) respects the privacy of its users (“user” or “you”) that use our website
located at https://www.chanje.us, including other media forms, media channels, mobile
website or mobile application related or connected thereto (collectively, the
“Website”). The following Chanje privacy policy (“Privacy Policy”) is designed to
inform you, as a user of the Website, about the types of information that Chanje may
gather about or collect from you in connection with your use of the Website. It also
is intended to explain the conditions under which Chanje uses and discloses that
information, and your rights in relation to that information. Changes to this Privacy
Policy are discussed at the end of this document. Each time you use the Website,
however, the current version of this Privacy Policy will apply. Accordingly, each time
you use the Website you should check the date of this Privacy Policy (which appears at
the beginning of this document) and review any changes since the last time you used
the Website.
The Website is hosted in the United States of America and is subject to U.S. state
and federal law. If you are accessing our Website from other jurisdictions, please be
advised that you are transferring your personal information to us in the United
States, and by using our Website, you consent to that transfer and use of your
personal information in accordance with this Privacy Policy. You also agree to abide
by the applicable laws of applicable states and U.S. federal law concerning your use
of the Website and your agreements with us. Any persons accessing our Website from any
jurisdiction with laws or regulations governing the use of the Internet, including
personal data collection, use and disclosure, different from those of the
jurisdictions mentioned above may only use the Website in a manner lawful in their
jurisdiction. If your use of the Website would be unlawful in your jurisdiction,
please do not use the Website.
BY USING OR ACCESSING THE
WEBSITE, YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.
GATHERING, USE AND DISCLOSURE OF NON-PERSONALLY-IDENTIFYING
INFORMATION
Users of the Website Generally
We may collect
“Personal-Identifying-Information” such as names, addresses, phone numbers, e-mail
addresses and other personal contact information provided by you. We may also collect
Non-Personally-Identifying Information. “Non-Personally-Identifying Information” is
information that, without the aid of additional information, cannot be directly
associated with a specific person. “Personally-Identifying Information,” by contrast,
is information such as a name or email address that, without more, can be directly
associated with a specific person. Personal-Identifying-Information is collected
solely to provide you with information about Chanje products, services, updates and
other Chanje-specific information as outlined in greater detail below. We do not
distribute or disseminate this information outside of Chanje or its affiliates except
as may be required to regulatory authorities or dictated by federal or state laws.
With respect to Non-Personally-Identifying Information, like most website
operators, Chanje gathers from users of the Website Non-Personally-Identifying
Information of the sort that Web browsers, depending on their settings, may make
available. That information includes the user’s Internet Protocol (IP) address,
operating system, browser type and the locations of the websites the user views right
before arriving at, while navigating and immediately after leaving the Website.
Although such information is not Personally-Identifying Information, it may be
possible for Chanje to determine from an IP address a user’s Internet service provider
and the geographic location of the visitor’s point of connectivity as well as other
statistical usage data. Chanje analyzes Non-Personally-Identifying Information
gathered from users of the Website to help Chanje better understand how the Website is
being used. By identifying patterns and trends in usage, Chanje is able to better
design the Website to improve users’ experiences, both in terms of content and ease of
use. From time to time, Chanje may also release the Non-Personally-Identifying
Information gathered from Website users in the aggregate, such as by publishing a
report on trends in the usage of the Website.
WEB COOKIES
A “Web Cookie” is a string of information which assigns you a unique identification
that a website stores on a user’s computer, and that the user’s browser provides to
the website each time the user submits a query to the website. We use cookies on the
Website to keep track of services you have used, to record registration information
regarding your login name and password, to record your user preferences, to keep you
logged into the Website and other related purposes. Chanje also uses Web Cookies to
track the pages that users visit during each Website session, both to help Chanje
improve users’ experiences and to help Chanje understand how the Website is being
used. As with other Non-Personally-Identifying Information gathered from users of the
Website, Chanje analyzes and discloses in aggregated form information gathered using
Web Cookies, so as to help Chanje, its partners and others better understand how the
Website is being used. CHANJE USERS WHO DO NOT WISH TO HAVE WEB COOKIES PLACED ON
THEIR COMPUTERS SHOULD SET THEIR BROWSERS TO REFUSE WEB COOKIES BEFORE ACCESSING THE
WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION
PROPERLY WITHOUT THE AID OF WEB COOKIES. WEBSITE USERS WHO REFUSE WEB COOKIES ASSUME
ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.
WEB
BEACONS
A “Web Beacon” is an object that is embedded in a web page or email
that is usually invisible to the user and allows website operators to check whether a
user has viewed a particular web page or an email. Chanje may use Web Beacons on the
Website and in emails to count users who have visited particular pages, viewed emails
and to deliver co-branded services. Web Beacons are not used to access users’
Personally-Identifying Information. They are a technique Chanje may use to compile
aggregated statistics about Website usage. Web Beacons collect only a limited set of
information, including a Web Cookie number, time and date of a page or email view and
a description of the page or email on which the Web Beacon resides. You may not
decline Web Beacons. However, they can be rendered ineffective by declining all Web
Cookies or modifying your browser setting to notify you each time a Web Cookie is
tendered, permitting you to accept or decline Web Cookies on an individual basis.
ANALYTICS
We may use third-party vendors, including Google,
who use first-party cookies (such as the Google Analytics cookie) and third-party
cookies (such as the DoubleClick cookie) together to inform, optimize and serve Chanje
web content based on your past activity on the Website. The information collected may
be used to, among other things, analyze and track data, determine the popularity of
certain content and better understand online activity. If you do not want any
information to be collected and used by Google Analytics, you can install an opt-out
in your web browser (https://tools.google.com/dlpage/gaoptout/).
Aggregated and Non-Personally-Identifying Information
We may
share aggregated and Non-Personally Identifying Information we collect under any of
the above circumstances. We may combine Non-Personally Identifying Information we
collect with additional Non-Personally Identifying Information collected from other
sources. We also may share aggregated information with third parties, including
advisors and investors, for the purpose of conducting general business analysis. For
example, we may tell our investors the number of visitors to the Website and the most
popular features or services accessed. This information does not contain any
Personally-Identifying Information and may be used to develop website content and
services that we hope you and other users will find of interest and to target
content.
MOBILE DEVICE ADDITIONAL TERMS
• Mobile
Device. If you use a mobile device to access the Website or download any of our
applications, we may collect device information (such as your mobile device ID, model
and manufacturer), operating system, version information and IP address.
•
Geo-Location Information. Unless we have received your prior consent, we do not access
or track any location-based information from your mobile device at any time while
downloading or using our mobile application or our services, except that it may be
possible for Chanje to determine from an IP address the geographic location of your
point of connectivity, in which case we may gather and use such general location
data.
• Push Notifications. We send you push notifications if you choose to
receive them, letting you know when someone has sent you a message or for other
service-related matters. If you wish to opt-out from receiving these types of
communications, you may turn them off in your device’s settings.
• Mobile
Analytics. We use mobile analytics software to allow us to better understand the
functionality of our mobile software on your phone. This software may record
information, such as how often you use the application, the events that occur within
the application, aggregated usage, performance data and where the application was
downloaded from. We do not link the information we store within the analytics software
to any Personally-Identifying Information you submit within the mobile
application.
SOCIAL MEDIA
We may provide you the option
to connect your account on the Website to your account on some social networking sites
for the purpose of logging in, uploading information or enabling certain features on
the Website. When logging in using your social network credentials, we may collect the
Personally-Identifying Information you have made publicly available on the social
networking site, such as your name, profile picture, cover photo, username, gender,
friends network, age range, locale, friend list and any other information you have
made public. Once connected, other users may also be able to see information about
your social network, such as the size of your network and your friends, including
common friends. By connecting your account on the Website to your account on any
social networking site, you hereby consent to the continuous release of information
about you to us. We will not send any of your account information to the connected
social networking site without first disclosing that to you. Each social network may
further allow you to set privacy controls around your information on their system, and
our collection of information will always follow such controls and permissions. This
feature is subject to continuous change and improvement by us and each social
networking site involved, and therefore the available features and shared information
are subject to change without notice to you.
We may use hyperlinks on the
Website which will redirect you to a social network if you click on the respective
link. However, when you click on a social plug-in, such as Facebook’s “Like” button,
Twitter’s “tweet” button or the Google+, that particular social network’s plugin will
be activated and your browser will directly connect to that provider’s servers. If you
do not use these buttons none, of your data will be sent to the respective social
network’s plugin provider. So for example, when you click on the Facebook’s “Like”
button on the Website, Facebook will receive your IP address, the browser version and
screen resolution, and the operating system of the device you have used to access the
Website. Settings regarding privacy protection can be found on the websites of these
social networks and are not within our control.
COLLECTION, USE
AND DISCLOSURE OF PERSONALLY-IDENTIFYING INFORMATION
MOBILE
DEVICE ADDITIONAL TERMS
As defined above, Personally-Identifying Information is
information that can be directly associated with a specific person. Chanje may collect
a range of Personally-Identifying Information from and about Website users. Much of
the Personally-Identifying Information collected by Chanje about users is information
provided by users themselves when (1) registering for a Chanje account to seek more
information or receive updates, (2) logging in with social network credentials, (3)
participating in polls, contests, surveys or other features of our website, (4)
communicating with us, (5) creating a public profile or (6) signing up to receive
newsletters. That information may include each user’s name, address, email address and
telephone number, and, if you transact business with us, financial information such as
your payment method (valid credit card number, type, expiration date or other
financial information). We also may request information about your interests and
activities, your gender, age, date of birth, username, hometown and other demographic
or relevant information as determined by Chanje from time to time. Users of the
Website are under no obligation to provide Chanje with Personally-Identifying
Information of any kind, with the caveat that a user’s refusal to do so may prevent
the user from using certain Website features.
BY REGISTERING
WITH OR USING THE WEBSITE, YOU CONSENT TO THE USE AND DISCLOSURE OF YOUR
PERSONALLY-IDENTIFYING INFORMATION AS DESCRIBED IN THIS “COLLECTION, USE AND
DISCLOSURE OF PERSONALLY-IDENTIFYING INFORMATION” SECTION.
ONLINE POSTINGS
Certain Personally-Identifying Information
collected from users may be disclosed as a matter of course as a result of your use of
the Website. We may provide areas on the Website where you can post reviews and other
information relating to your activities on the Website.Such postings may appear on
other websites or when searches are executed on the subject of your posting. Also,
whenever you voluntarily disclose personal information on publicly-viewable web pages,
that information will be publicly available and can be collected and used by others.
For example, if you post your email address, you may receive unsolicited messages. We
cannot control who reads your posting or what other users may do with the information
you voluntarily post, so we encourage you to exercise discretion and caution with
respect to your personal information. USERS ASSUME ALL RESPONSIBILITY FOR ANY LOSS OF
PRIVACY OR OTHER HARM RESULTING FROM THEIR VOLUNTARY DISCLOSURE OF PERSONALLY
IDENTIFYING INFORMATION.
CHANJE COMMUNICATIONS
We may
occasionally use your name and email address to send you notifications regarding new
services offered by the Website that we think you may find valuable. We may also send
you service-related announcements from time to time through the general operation of
the service. Generally, you may opt out of such emails at the time of registration or
through your account settings, though we reserve the right to send you notices about
your account, such as service announcements and administrative messages, even if you
opt out of all voluntary email notifications
CHANJE
DISCLOSURES
Chanje will disclose Personally-Identifying Information under the
following circumstances:
• By Law or to Protect Rights. When we believe
disclosure is appropriate, we may disclose Personally-Identifying Information in
connection with efforts to investigate, prevent or take other action regarding illegal
activity, suspected fraud or other wrongdoing; to protect and defend the rights,
property or safety of Chanje, our users, our employees, contractors, affiliates or
others; to comply with applicable law or cooperate with law enforcement; to enforce
the terms of this Privacy Policy or other agreements or policies, in response to a
subpoena or similar investigative demand, a court order or a request for cooperation
from a law enforcement or other government agency; to establish or exercise our legal
rights; to defend against legal claims; or as otherwise required by law. In such
cases, we may raise or waive any legal objection or right available to us.
•
Marketing Communications. Unless users opt-out from receiving Chanje marketing
materials upon registration, Chanje may contact users about products and services that
Chanje believes may be of interest to them through direct mailings, e-mail or by
telephone. If you wish to opt-out of receiving marketing materials from Chanje, you
may do so by following the unsubscribe link in the email communications, by going to
your account settings (if applicable) or contacting us using the contact information
below.
• Third-Party Service Providers. We may share your
Personally-Identifying Information, which may include your name and contact
information (including email address) with our authorized service providers that
perform certain services on our behalf. These services may include fulfilling orders,
providing customer service and marketing assistance, performing business and sales
analysis, supporting the Website’s functionality and supporting contests, sweepstakes,
surveys and other features offered through the Website. We may also share your name,
contact information and credit card information with our authorized service providers
who process credit card payments. These service providers may have access to personal
information needed to perform their functions but are not permitted to share or use
such information for any other purpose.
• Business Transfers; Bankruptcy.
Chanje reserves the right to transfer all Personally-Identifying Information in its
possession to a successor organization in the event of a merger, acquisition,
bankruptcy or other sale of all or a portion of Chanje’s assets. Other than to the
extent ordered by a bankruptcy or other court, the use and disclosure of all
transferred Personally-Identifying Information will be subject to this Privacy Policy,
or to a new privacy policy if you are given notice of that new privacy policy and are
given an opportunity to affirmatively opt-out of it. Personally-Identifying
Information submitted or collected after a transfer, however, may be subject to a new
privacy policy adopted by the successor organization.
CHANGING
PERSONALLY-IDENTIFYING INFORMATION; ACCOUNT TERMINATION
You may at any time
review or change your Personally-Identifying Information by going to your account
settings (if applicable) or contacting us using the contact information below. Upon
your request, we will deactivate or delete your account and contact information from
our active databases. Such information will be deactivated or deleted as soon as
practicable based on your account activity and accordance with our deactivation policy
and applicable law. To make this request, either go to your account settings (if
applicable) or contact us as provided below. We will retain in our files some
Personally-Identifying Information to prevent fraud, to troubleshoot problems, to
assist with any investigations, to enforce our Terms of Use and to comply with legal
requirements as is permitted by law. Therefore, you should not expect that all your
Personally-Identifying Information will be completely removed from our databases in
response to your requests. Additionally, we keep a history of changed information to
investigate suspected fraud with your account.
GENERAL USE
Chanje uses the Personally-Identifying Information in the file we maintain about
you, and other information we obtain from your current and past activities on the
Website (1) to deliver the products and services that you have requested; (2) to
manage your account and provide you with customer support; (3) to communicate with you
by email, postal mail, telephone and/or mobile devices about products or services that
may be of interest to you either from us or our affiliate companies; (4) to develop
and display content tailored to your interests on the Website and other sites; (5) to
resolve disputes and troubleshoot problems; (6) to measure consumer interest in our
products and services; (7) to inform you of updates; (8) to customize your experience;
(9) to detect and protect us against error, fraud and other criminal activity; and
(10) to do as otherwise described to you at the time of collection. At times, we may
look across multiple users to identify problems. In particular, we may examine your
Personally-Identifying Information to identify users using multiple user IDs or
aliases. We may compare and review your Personally-Identifying Information for
accuracy and to detect errors and omissions. We may use financial information or
payment method to process payment for any purchases made on the Website, enroll you in
the discount, rebate, and other programs in which you elect to participate, to protect
against or identify possible fraudulent transactions and otherwise as needed to manage
our business.
COLLECTION AND USE OF INFORMATION BY THIRD
PARTIES GENERALLY
Chanje prohibits its contractors, affiliates, vendors and
suppliers from disclosing Personally-Identifying Information received from Chanje,
other than in accordance with this Privacy Policy. However, third parties are under no
obligation to comply with this Privacy Policy with respect to Personally-Identifying
Information that users provide directly to those third parties, or that those third
parties collect for themselves. Thus, this Privacy Policy does not apply to
information provided to or gathered by the third parties that operate them. Before
visiting a third party, or using a third-party application, whether by means of a link
on the Website, directly through the Website or otherwise, and before providing any
Personally-Identifying Information to any such third party, users should inform
themselves of the privacy policies and practices (if any) of the third party
responsible for that website, and should take those steps necessary to, in those
users’ discretion, protect their privacy.
SECURITY
We
take the security of your Personally-Identifying Information seriously and use
reasonable electronic, personnel and physical measures to protect it from loss, theft,
alteration or misuse. However, please be advised that even the best security measures
cannot fully eliminate all risks. We cannot guarantee that only authorized persons
will view your information. We are not responsible for third-party circumvention of
any privacy settings or security measures.
We are dedicated to protect all
information on the Website as is necessary. However, you are responsible for
maintaining the confidentiality of your Personally-Identifying Information by keeping
your password confidential. You should change your password immediately if you believe
someone has gained unauthorized access to it or your account. If you lose control of
your account, you should notify us immediately.
PRIVACY POLICY
CHANGES
Chanje may, in its sole discretion, change this Privacy Policy from
time to time. Any and all changes to Chanje’s Privacy Policy will be reflected on this
page and the date new versions are posted will be stated at the top of this Privacy
Policy. Unless stated otherwise, our current Privacy Policy applies to all information
that we have about you and your account. Users should regularly check this page for
any changes to this Privacy Policy. Chanje will always post new versions of the
Privacy Policy on the Website. However, Chanje may, as determined in its discretion,
decide to notify users of changes made to this Privacy Policy via email or otherwise.
Accordingly, it is important that users always maintain and update their contact
information.
CHILDREN
The Children's Online Privacy
Protection Act ("COPPA") protects the online privacy of children under 13 years of
age. We do not knowingly collect or maintain Personally-Identifying Information from
anyone under the age of 13, unless or except as permitted by law. Any person who
provides Personally-Identifying Information through the Website represents to us that
he or she is 13 years of age or older. If we learn that Personally-Identifying
Information has been collected from a user under 13 years of age on or through the
Website, then we will take the appropriate steps to cause this information to be
deleted. If you are the parent or legal guardian of a child under 13 who has become a
member of the Website or has otherwise transferred Personally-Identifying Information
to the Website, please contact Chanje using our contact information below to have that
child's account terminated and information deleted.
DO-NOT-TRACK POLICY
Most web browsers and some mobile
operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate
to signal your privacy preference not to have data about your online browsing
activities monitored and collected. Because there is not yet a common understanding of
how to interpret the DNT signal, the Website currently does not respond to DNT browser
signals or mechanisms.
CONTACT
If you have any questions
regarding our Privacy Policy, please contact our Privacy Officer at
Chanje
Energy, Inc.
Attn: Ian Televik
1025 Rollins Road
Burlingame, CA
94010
Email: info@chanje.us
Phone: (650) 581-1656
